Privacy Policy

Last updated: January 2026

Introduction

Rapid Request ("we", "our", or "us") operates the rapidreq.co website and marketplace platform. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

  • Account Information: When you create an account, we collect your name, email address, company name, and job title.
  • Usage Data: We collect information about how you access and use the platform, including your IP address, browser type, pages visited, and time spent on pages.
  • Business Information: Suppliers provide information about their offerings, and buyers may provide information about their requirements. This information is handled according to our confidentiality policies.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To detect, prevent, and address technical issues

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting us directly.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@rapidreq.co.