Website Terms of Use

1. Acceptance of Terms

These Website Terms of Use ("Terms") govern access to and use of the public marketing website and blog operated by Rapid Request, Inc. ("Rapid Request," "we," "us," or "our"). Rapid Request is a Delaware corporation with its principal place of business in Maryland, United States.

These Terms apply to rapidreq.co, www.rapidreq.co, and blog.rapidreq.co (collectively, the "Websites"). By accessing or using the Websites, you agree to these Terms. If you do not agree, please discontinue use of the Websites.

These Terms do not govern the Rapid Request procurement marketplace at app.rapidreq.co, which is subject to separate agreements, policies, and requirements.

2. Purpose of the Websites

Our Websites provide general information about Rapid Request, its products, services, industry perspectives, and business activities. Content may include:

• Product and service descriptions.
• Educational articles and commentary.
• Information about procurement and vendor evaluation.
• Demonstration scheduling.
• Newsletter subscriptions.
• Other business and informational resources.

Website content is provided for general informational purposes and does not constitute a binding offer to provide products or services.

3. Eligibility and Intended Audience

Our Websites are intended for business and professional audiences aged 18 and older. By using interactive features of the Websites, including submitting comments, subscribing to communications, or scheduling demonstrations, you represent that you are at least 18 years old. We do not require age verification for ordinary access to publicly available informational content.

4. Permitted Use

You may access and use our Websites for lawful personal, professional, and business purposes. You agree not to:

• Violate applicable laws or regulations.
• Attempt unauthorized access to our systems or infrastructure.
• Interfere with website security or functionality.
• Introduce malware or other harmful technologies.
• Use automated tools in a manner that disrupts our services or imposes unreasonable demands on our infrastructure.
• Misrepresent your identity or affiliation.
• Submit fraudulent, misleading, unlawful, or abusive content.
• Infringe the intellectual property or privacy rights of others.
• Distribute spam or unauthorized promotional materials.

We may restrict access or take appropriate action in response to misuse.

5. Intellectual Property

Unless otherwise indicated, the Websites and their original content, design, text, graphics, software, branding, and other materials are owned by Rapid Request or used with permission. These materials are protected by applicable intellectual property laws.

You may view, download, or print reasonable portions of publicly available content for personal, internal business, or informational use, provided applicable copyright and attribution notices are preserved.

You may not reproduce, distribute, modify, sell, or commercially exploit substantial portions of our content without prior written permission, except as permitted by law. All rights not expressly granted are reserved.

6. Trademarks and Third-Party Marks

Rapid Request's name, logos, branding, and related identifiers are trademarks or other proprietary materials of Rapid Request. Other names, logos, and trademarks displayed on our Websites remain the property of their respective owners.

The appearance of a third-party trademark, program badge, or logo does not, by itself, establish sponsorship, endorsement, investment, certification, or a commercial relationship beyond what is expressly stated. You may not use our trademarks in a manner that suggests authorization or endorsement without our prior written consent.

7. Blog Content and Educational Materials

Our blog publishes articles, analysis, commentary, and educational resources concerning procurement, vendor evaluation, healthcare-related business topics, and other subjects. We strive to provide useful and accurate information, but content may become outdated or contain errors.

Blog articles reflect general educational and informational perspectives and should not be relied upon as individualized legal, financial, medical, regulatory, or professional advice. You should consult qualified professionals when making decisions requiring specialized advice. We do not guarantee that any particular procurement approach, vendor evaluation method, or business strategy will produce a specific outcome.

8. User Comments and Submitted Content

Our blog allows visitors to submit comments. By submitting content, you represent that:

• You have the right to submit it.
• It does not violate applicable law.
• It does not infringe another party's rights.
• It is not defamatory, threatening, harassing, or otherwise unlawful.
• It does not contain malicious code or unauthorized advertising.

You retain ownership of content you submit. However, by posting content publicly on our Websites, you grant Rapid Request a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that content as reasonably necessary to operate and present the Websites. This license does not transfer ownership of your content to Rapid Request.

All blog comments require manual approval before publication. We reserve the right to review, moderate, remove, or decline submitted content at our discretion, subject to applicable law. We are not responsible for the accuracy or opinions expressed in user-submitted comments.

9. Newsletter Subscriptions

Our Websites may offer visitors the opportunity to subscribe to newsletters and other email communications. By subscribing, you request to receive the communications described in the subscription form. You are responsible for providing an email address that you are authorized to use.

Newsletter subscriptions use a single opt-in process. You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails. Our collection and use of subscription information are described in our Privacy Policy.

10. Demonstration Requests and Business Inquiries

Our Websites allow visitors to request demonstrations, schedule meetings, and contact Rapid Request. Submitting an inquiry or scheduling a demonstration does not create a contractual relationship or obligate Rapid Request to provide any particular product, service, pricing, or commercial arrangement. Any future business relationship is subject to separately agreed terms.

11. Third-Party Websites and Services

Our Websites may contain links to or integrations with third-party websites, applications, and services. These may include scheduling platforms, professional networks, educational resources, and other external destinations. We do not control third-party services and are not responsible for their content, availability, policies, or practices. Your use of third-party services may be governed by their own terms and privacy policies.

12. Website Availability and Changes

We may modify, update, suspend, or discontinue any part of our Websites at any time. We do not guarantee uninterrupted availability or that the Websites will be free from errors, interruptions, or security vulnerabilities. We may change website content, features, and functionality without prior notice, subject to applicable law.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITES AND THEIR CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

RAPID REQUEST DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.

WE DO NOT WARRANT THAT THE WEBSITES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENTNESS OF WEBSITE CONTENT. NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAPID REQUEST AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITES.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, OR GOODWILL.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAPID REQUEST'S TOTAL LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY, EXCEPT WHERE SUCH LIMITATIONS ARE PROHIBITED BY APPLICABLE LAW.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Rapid Request and its officers, directors, employees, and agents from third-party claims, damages, liabilities, and reasonable expenses arising from:

• Your unlawful use of the Websites.
• Your violation of these Terms.
• Content you submit that infringes another party's rights.
• Your intentional misuse of our systems or services.

This provision does not apply where prohibited by law.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.

To the extent permitted by applicable law, any legal action or proceeding arising from or relating to these Terms or the use of the Websites shall be brought exclusively in the state or federal courts located in Delaware. Nothing in this section limits any rights or protections that cannot lawfully be waived under applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

18. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

19. Changes to These Terms

We may revise these Terms periodically. Updated Terms will be posted on the Websites with a revised "Last Updated" date. Changes will apply prospectively from their effective date, unless otherwise required by law. Your continued use of the Websites after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

20. Contact Information

For questions about these Terms, please contact:

Rapid Request, Inc.

A Delaware corporation with its principal place of business in Maryland, United States.

Email: legal@rapidreq.co